![]() Citrix or Terminal Server) please review the guidelines for using the plug-in in server environments. If you encounter this error on a server environment (e.g. Once you have verified that the FileOpenBroker64.exe is running as a process in your Task Manager, you should be able to open protected documents for which you have permission. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear). The Shift key should be held as soon as possible after the startup tone, but not before the tone. ![]() After creating the shortcut you can start FileOpenBroker64.exe manually by double-clicking either on the original. Immediately after you hear the startup tone, hold the Shift key. To do this you can create a shortcut toĬ:\ProgramFiles\FileOpen\Services\FileOpenBroker64.exeĬ:\Users\ YOUR USERNAME\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startupįor launching the FileOpenBroker64.exe at login time. You will also want the FileOpenBroker64.exe to start every time you log in to the machine.
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